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Anton Safonov
Jul 17, 20231 min read
Aquarius Q&A
Live Q&A Session Highlights! Or should we say 'Eureka' moments? In our recent presentation on customer experience strategies – or as we...
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Anton Safonov
Jul 17, 20233 min read
The Unseen Symmetry: How Employee and Customer Experiences Drove Transformational Success in 2023
Grab your coffee and buckle up because we're about to take a deep dive into one of the most exciting business trends of 2023! 🎢 Ever...
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Anton Safonov
Jul 17, 20232 min read
Visionary Mentor Spotlight - Dorothy Dowling
There are certain people in our lives who leave footprints on our journey, guiding us and illuminating our path. One such person for us...
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Anton Safonov
Jul 17, 20231 min read
Does Your Business Have The Human Touch?
At Aquarius, we're playing cupid - pairing businesses with a unique ingredient missing from their customer experience - humanity! Let's...
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Anton Safonov
Jul 17, 20231 min read
Best Pancakes Ever - What can we learn from this?
Think of your favorite book - it isn't just about the story, it's about how it makes you feel. The same applies to our businesses....
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Anton Safonov
Jul 17, 20232 min read
Viva Las Vegas
Reflections from the 1st Inaugural Hospitality Show - June 27 - 30, 2023 From robots to AI to environmental sustainability and more......
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Anton Safonov
Jul 17, 20231 min read
Using the 5 Whys to Improve Customer Experience
Ever had an online order arrive later than expected? As a customer, it's frustrating, isn't it? Let's walk through the journey of an...
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Anton Safonov
Jul 17, 20231 min read
Top 5 Reasons to NOT Hire Aquarius
Hey, Business-Growers! Let's tackle those Top 5 Excuses to Not Hire Aquarius! 1️⃣ "No Time?" ⏰ We'll become your favorite time-saving...
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Anton Safonov
Jul 17, 20233 min read
Customer Journey Mapping: The Key to Unraveling Exceptional Customer Experiences
I'm excited to share our latest article that highlights the power of Customer Journey Mapping and other key tools that have transformed...
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Anton Safonov
Jul 17, 20231 min read
CX Tip of the Day
👂#CXtipoftheday: Listen to Understand, Not to Respond. In every customer interaction, let's strive to truly hear what our customers are...
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